Trackplan’s CAFM software allows internal users, contractors and other parties to raise issues in real time using our straightforward and streamlined job request solution that will allow your team to be on top of any issues within minutes of being raised.
A user can login to Trackplan from their laptop, tablet or mobile device and create a request online. They can attach a document to the request or take a photo of the issue. Immediate email notification is sent to the facilities team.
Alternatively, users can email in their request to an agreed upon email address within your organisation. Many of our clients use this approach as well.