Privacy Statement

Terms and Privacy Statement

We take your privacy rights seriously. To be as transparent with you as possible we have created this Privacy Statement so that you know how we collect, use, communicate, disclose and make use of personal information. Your use of this web site signifies your consent to us collecting and using personal information about you in accordance with this Statement.


The URL “www.trackplanfm.com is owned and operated by Trackplan Software Ltd trading as Trackplanfm and Trackplan, a company registered in the Republic of Ireland under CRO Number 565825 (“Trackplan Software Ltd”)

Information collected

We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned. We collect the details provided by you on registration together with other information we learn about you from your use of the service and your visits to the web site www.trackplanfm.com and other web sites accessible from this website. We may also monitor site usage to enable us improve the service we provide.

Purpose and Use of Your Information

We will collect and use personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.
We will use your personal information to provide our service. We will also use your contact details to communicate with you. We like to hear your views to help us improve our service. From time to time we contact you by email to ask for your opinions.

Disclosure of Your Information

We do not sell, rent/lease, or otherwise disclose personal information to any third parties with whom you do not already explicitly share an existing Trackplan Software Ltd trading as Trackplanfm and Trackplan relationship.

Right of Access

You have a right to access the personal information that is held about you. To obtain a copy of the personal information that Trackplan holds about you, please write to us at the address set out below enclosing your postal detail and a cheque for £26.35 payable to Trackplan Software Limited, 6 Laurel Hill Court, Limerick City, Ireland.


Trackplan Software Ltd trading as Trackplanfm and Trackplan recognises your right to personal privacy and we take our security responsibilities seriously. We use a number of mechanisms to protect the security and integrity of your personal information. We make all reasonable efforts to safeguard and protect your personal information. We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification. Unfortunately, no data transmission over the Internet can be guaranteed as completely secure so while we strive to protect such information, we cannot ensure or warrant the security of any information which you transmit to us and you do so on your own risk.

Right of Rectification or Erasure

If you discover that we hold inaccurate information about you, you may request us to correct that information. Such a request must be in writing to the address set out below.
In certain circumstances you may also request that information which you have supplied to us be deleted. If you wish to request a deletion, you would generally be expected to identify some contravention of data protection law in the manner in which we possess the information concerned. Such a request must be in writing to the address set out below.

Right to refuse cookies

Trackplan Software Ltd trading as Trackplanfm and Trackplan uses “cookie” technology. “Cookies” are small text files that identify your computer to our server. Trackplan Software Ltd trading as Trackplanfm and Trackplan uses “cookie” technology for number of purposes for instance to enable us to simplify the log in process for registered users, the help ensure the security and authenticity of registered users and to enable web site monitoring. Cookies do not identify the individual user, just the computer used.


We will only retain personal information as long as necessary for the fulfilment of the purposes for which it was collected.

Opt Out

Our site provides users with the option to opt-in to receive promotional or marketing information from Trackplan Software Ltd trading as Trackplanfm and Trackplan. If at any stage you would rather not receive marketing emails from us, please inform us by e-mail at info@trackplan.wpengine.com.

Linked sites

Our web site provides links to other sites. We are not responsible for their data protection policies. You should check their privacy policies if you are concerned.

Revisions to Privacy Statement

Trackplan Software Ltd trading as Trackplanfm and Trackplan may revise this privacy statement at any time. Changes to this privacy statement will be posted here so you should periodically check this page to review the most recent statement.
We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.