The Trackplan Solution
In early 2017 Trackplan were engaged by Titan to deliver the solution to help improve the snagging and defects process. After project meetings with Titan, Trackplan identified required improvements to the existing CAFM platform to provide a perfect fit.
- Main Contractors being able to login and set up their own team of engineers
- Site Location reports listing all open and completed snags / jobs at every apartment
- Optimised mobile app with offline capability allowing snags to be created the Employer’s Agent
- Optimised mobile app with offline capability so engineers can review and view their issued snags and sign them off (with photos of course)
- Better workflow, so snags signed off by the main contractor first go to approved status before being fully signed off as complete by the employer’s agent
So now Titan and their project team have used Trackplan successfully on several new build projects with many thousands of jobs and snags being raised and completed. Trackplan is being used by Titan themselves, the Employer’s Agents, the main contractors and their engineers and the new owners of the properties.
Benefits to date include:
- Better control of snagging process
- Improved communication between all parties
- Speeding up of snagging management
- Improved quality of final delivered new builds