How K&Z Holdings Reduced Maintenance Costs by 8% with Trackplan.
Quick Summary
K&Z Holdings is a multi-brand operator, proudly managing a portfolio of KFC and Pret A Manger locations. With a strong commitment to operational excellence, the company leverages smart technology to drive growth, innovation, and efficiency across all sites.
8%
Annual savings on maintenance costs
1,800+
Work orders per annum
24+
Sites
What made you choose Trackplan?
Trackplan initially wasn’t on our shortlist—we were leaning toward another provider. But after a last-minute demo, our decision changed that same afternoon.
We were impressed by how feature-rich the system was while remaining exceptionally user-friendly - critical for ensuring widespread adoption across our sites.
Additionally, the platform is competitively priced when compared with other providers we have explored.
Saf Nanji, Head of Operations
The Challenge
Managing repairs, maintenance callouts, and associated costs at a site and asset level.
Saf Nanji, Head of Operations
Key Requirements
- Simplicity of Logging Jobs
- Contractor Management
- Reactive Job Management
- Planned Job Management
- Mobile App For Internal Engineers
- Ability to Caputure All Costs
- Track & View Asset/ Job Histories
- Document Management
- Mobile Apps for Stores to Raise Work Orders
The solution
Asset Management
We imported a comprehensive asset register into Trackplan, allowing each store to track major equipment and maintenance histories. Linking work orders to assets now enables data-driven decisions on repair versus replacement and eliminates unnecessary callouts- particularly for items under warranty.
QR coding assets has further improved traceability and enabled seamless job logging via the mobile app.
Cost Tracking
All costs and invoices are processed within Trackplan. The system allows us to cross-reference invoices against jobs, providing greater financial oversight and ensuring we only pay for completed work. It also improves accountability - contractors can be challenged or recalled based on performance.
The ability to allocate multiple cost lines to a single job is invaluable for managing complex works.
Job Calendars
The drag-and-drop job calendar functionality has significantly improved how we allocate and schedule tasks for our internal engineering team. It allows us to group jobs, optimise engineer time, and increase operational efficiency.
Resource App
Our internal maintenance team benefits from real-time visibility of their weekly workload, job details, notes, and associated images. This has improved job completion rates and enhanced our first-time fix success.
Planned Maintenance Scheduling
Trackplan allows us to automate job creation for recurring compliance tasks such as extraction cleaning, fire extinguisher servicing, and broader PPM requirements. Alerts and reminders ensure no task is missed.
Document Tracking
All compliance documentation, job sheets, and reports are stored centrally. Site teams can access vital information instantly, improving audit readiness and reducing administrative overheads.
What do you think of Trackplan now?
Trackplan has transformed our maintenance function. It has consolidated everything into one platform, giving us complete visibility across all stores and eliminating our reliance on multiple spreadsheets.
Unexpectedly, it’s also become a powerful tool for project management, helping us track costs and timelines for store refresh programmes.”
Saf Nanji, Head of Operations
Mark Clemson, Head of Facilities
