The Trackplan Solution
Peter, the Head of Maintenance at Talley’s, contacted us in mid-2019. He expressed his interest in our easy to use software and our two apps for the engineers and managers and was attracted by what we have on our website.
After an extended trial, we made some improvements to the software particularly around:
– the Manager App and its ability to create new jobs and then allocate a job directly to an engineer
– split work, users and engineers into teams. So, a user could be restricted to only seeing jobs for their team. Teams include Engineering, Electrical and Building.
Happy with the changes we made, Peter then signed up to a 6-month subscription. A paid for extended trial, for their main fish site in Motueka.
Training was delivered over a couple of 2-hour Zoom sessions to Peter alone. He has then been able to roll-out the application to his team of managers and supervisors.
The apps are working really for them to manage their reactive jobs. He is now starting to add planned maintenance schedules and assets to Trackplan.
They have been making use of the powerful form features in Trackplan, and we agreed to further improve the software and enable an app user to add a new form to a job in addition to ones already sent down.
They have since signed up for another 6 months and are expecting to roll-out to all their other sites in the coming months.